DHL EXPRESS WORLDWIDE SHIPPING

FAQ’s

FAQ'S

International Shop

1. Website operation
2. Method of payment and delivery time
3. Track my purchase
4. Product quality
5. Care
5. Returns and exchanges
6. Promotions.
7. Wholesale
8. Careers
9. Contact.

The sobradosdestyle® website is available 24/7 for you. The products that you see available are those that are in stock. We ship worldwide through DHL Express.

 

PayPal, Credit cards (VISA, MasterCard, American Express, among others)

You can using a credit card, financial cost will vary according each card and bank.

The estimated delivery time is 5-10 business days after the purchase is confirmed.
On certain dates such as Christmas, Hot Sale, etc. our delivery times could be extended from 8 to 12 days. We greatly appreciate your patience.

 

Within 24 to 48 business hours after confirming your purchase, you will receive an email with the tracking number.

All SOBRADOSDESTYLE sunglasses have UV400 protection, which protects your eyes from ultraviolet rays. Our premium models also have polarized lenses, acetate bodies, and metal flex hinges, making them a first-rate product. Our sunglasses are manufactured under the following international standards:
American Standard ANSI Z80.3-2001, Standard EN 1836-1997 and European Community Directive 89/686/EEC.

In the description of each product you will find its specific measurements.

To transport them and when you are not using them, always try to keep them in their case.
Do not expose them on any hard surface that will scratch or damage them. Do not leave them for a long time in a place where they receive direct sunlight and with a high temperature. In the summer, for example, avoid leaving them on the car window under direct sunlight for a long time. If you protect them and treat them with care, they can last a lifetime.

You have 24 hours from the confirmation of the purchase to make changes or modifications. You can do it by communicating by e-mail, WhatsApp or through the contact form.

Enter our contact page, where we will indicate the steps to carry out this process and make use of your right of repentance.

Whenever possible, returns are made using the same original payment method.

If you are interested in being an authorized distributor of SOBRADOS you must contact us using the form in the Wholesale section.

If you want to work with us you can send us your CV, using the form in the Careers section.
If you have additional questions, you can write to us directly on our IG. We will gladly attend to your request.

Through the contact form or directly to:
Instagram: @sobrados.store
Email: [email protected]

Follow us on Instagram and subscribe to our newsletter to receive news and special promotions! 👉🏼✨ @sobradosdestyle

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