DHL EXPRESS WORLDWIDE SHIPPING

Privacy Policy

1. INTRODUCTION
These Privacy and Personal Data Protection Policies (hereinafter referred to as «Policies») aim to disclose how we obtain, store, process, and protect the data and personal information provided, supplied, or collected from users through our website. By using the SOBRADOS DE STYLE® website (hereinafter referred to as «SOBRADOS®»), the processing of personal data will be governed by the provisions of this document. These Policies are considered an integral part of the General Terms and Conditions of Use of SOBRADOS, which users declare to be aware of and accept. SOBRADOS protects the privacy of users, makes a legitimate and appropriate use of the information it collects, and ensures that any data provided will be kept private and secure in accordance with current privacy and personal data protection regulations. SOBRADOS only collects information that is expressly consented to by users. The website should only be used by those users who accept the Policies followed by SOBRADOS. By accepting the General Terms and Conditions of Use of SOBRADOS, the user accepts the Policies stated herein.
2. DEFINITIONS
For the interpretation of the terms and stipulations contained in this Policy, in accordance with the provisions of Law 25.326, the following shall be understood as:
Personal data: Information of any kind related to specific or determinable natural or legal persons.
Sensitive data: Personal data that reveals racial or ethnic origin, political opinions, religious, philosophical or moral beliefs, union affiliation, or information related to health or sexual life.
File, record, database, or data bank: Indistinctly, they refer to the organized set of personal data that is subject to treatment or processing, whether electronic or not, regardless of the modality of their creation, storage, organization, or access.
Data processing: Systematic operations and procedures, electronic or not, that allow for the collection, preservation, ordering, storage, modification, correlation, evaluation, blocking, destruction, and, in general, the processing of personal data, as well as their transfer to third parties through communications, inquiries, interconnections, or transfers.
Responsible for the file, record, database, or data bank: Natural or legal person, public or private, who is the owner of a file, record, database, or data bank.
Computerized data: Personal data subjected to electronic or automated treatment or processing.
Data subject: Any natural or legal person with legal domicile, delegations, or branches in the country, whose data is subject to the treatment referred to in this law.
Data user: Any natural or legal person, whether public or private, who, at their discretion, carries out the treatment of data, whether in their own files, records, or databases or through connection with them.
Data dissociation: Any processing of personal data in such a way that the obtained information cannot be associated with a specific or determinable person.
3. TYPES OF COLLECTED DATA
SOBRADOS collects personally identifiable information (PII) that is voluntarily provided during the registration or user signup process or in response to explicit requests made by SOBRADOS. The user’s IP (Internet Protocol) address may also be collected to help diagnose problems with our server and to administer the site. An IP address is a number assigned to your computer when you use the internet. The IP address is also used to help identify a user within a particular session and to collect general demographic information. The user’s email may be requested during the use of the website for specific actions. Additionally, during the registration process for new users, the following information may be requested: name, address, email address, telephone number, and, if applicable, details about the payment method(s). SOBRADOS does not store credit card information or similar payment methods if such transactions are carried out on the site. At no time is your credit card information or equivalent payment method stored on our servers. SOBRADOS automatically collects and stores certain information about users’ activity on the website. This information may include the URL from which they come (whether or not it is on the website), the URL they access next (whether or not it is on the website), the browser they are using, as well as the pages visited, searches performed, posts, purchases or sales, messages, etc. Under no circumstances will SOBRADOS request information that is unrelated to the activity carried out or to the purposes for which it was created or that involves the disclosure of sensitive user data.
4. PURPOSE
The data requested during the registration process may be used by SOBRADOS to verify the identity of users and to send them offers for products and other marketing actions or campaigns. Additionally, the collected data may be used to conduct internal studies on users’ interests, behavior, and demographics, with the aim of better understanding their needs and interests and providing them with better service or related information; improving SOBRADOS’ commercial and promotional initiatives by analyzing users’ searches, improving the offer of content, personalizing said content, its presentation, and related services; sending information or messages about new products, displaying advertisements, promotions, and/or banners of interest to our users, and providing news about SOBRADOS, as well as any other information deemed appropriate, while preserving the user’s right to request exclusion from lists for sending promotional or advertising information. Under no circumstances will the personal data of each user be exposed, shared, or disseminated, except as provided in the following section.
5. REQUIREMENTS FROM JURISDICTIONAL AUTHORITIES AND/OR COMPETENT GOVERNMENT AGENCIES
SOBRADOS may provide users’ personal data to entities involved in the resolution of disputes of various kinds, such as insurance companies or competent courts for the resolution of such disputes, when required by court orders or current legal provisions. In the event that SOBRADOS is compelled to disclose users’ information under the aforementioned circumstances or in response to a legitimate request from competent authorities or government agencies, SOBRADOS shall not be liable for the information that is disclosed, nor for its content or authenticity.
6. DATA TRANSFER TO THIRD PARTIES
Specific information and data collected may be shared with service companies or outsourcing companies, or directly collected by them, in order to contribute to improving or facilitating operations through the SOBRADOS website, such as payment methods, insurance, or intermediaries in payment management, among others. Additionally, we share information about users’ use of the website with our business partners in social media, advertising, web analysis, and other similar service providers, who may combine it with other information they have provided or collected from their use of their services. These companies or websites generally have confidentiality policies similar to those expressed in this document. However, SOBRADOS will ensure that certain minimum standards are met in order to guarantee the privacy and proper protection of our users’ personal data, limiting their use to the purposes set forth in this document. 7. USE OF COOKIES
The site user acknowledges and accepts that SOBRADOS may use a tracking system through the use of cookies. Cookies are small files that are installed on the hard drive with a limited duration in time, which help customize services. We also offer certain functionalities that are only available through the use of cookies. Cookies are used to understand the interests, behavior, and demographics of visitors to the site in order to better understand their needs and interests, and provide better service or related information by personalizing the content and advertisements offered to users. We will also use the information obtained through cookies to analyze the pages visited by the visitor or user, the searches performed, improve our commercial and promotional initiatives, display advertising or promotions, banners of interest, news about SOBRADOS, improve our content and article offerings, and personalize such content, its presentation, and related services. Additionally, SOBRADOS may use cookies to prevent users from having to repeatedly enter their password during a browsing session. They may also be used to count and verify registrations, user activity, and other commercial concepts and agreements, always with the aim of using cookies for the benefit of the recipient user. Furthermore, cookies or similar systems installed by third parties may be found on certain pages, sections, or parts of the page. Cookies will not be used for purposes other than the services provided by SOBRADOS. Finally, it is established that the installation, permanence, and existence of cookies on the user’s or visitor’s device depend on their exclusive will and can be deleted from their devices whenever desired. To learn how to delete or remove cookies from the system, it is necessary to review the Help section of the browser.
8. MARKETING CAMPAIGNS AND ADVERTISING ACTIONS
SOBRADOS may send emails to users during the registration process and as part of marketing campaigns to promote goods and/or services offered on the website. This may also include sending information about purchased products, offering related services, promotions, or in response to claims or inquiries made by users. When promotions or services are offered, users will have the option to unsubscribe to stop receiving emails in the future.
9. SECURITY
Your personal information will be stored in the databases of SOBRADOS or in databases maintained by our service providers. SOBRADOS implements and maintains all necessary control and prevention measures to ensure the security of the provided personal information, implementing the necessary internal technical and technological measures to guarantee proper security and confidentiality of the data provided by users, and making every effort to prevent unauthorized access to such data. However, SOBRADOS does not guarantee nor will be responsible for violations or breaches that exceed the implemented security measures and controls, provided that these measures are reasonable, adequate, and suitable.
10. USERS’ RIGHTS
In accordance with current regulations, SOBRADOS users may access, request modification, rectification, or deletion of the data stored by SOBRADOS at any time. Likewise, they may request the deletion of their personal account access to the SOBRADOS website, along with the collected data and personal information, whenever desired. In the event that a SOBRADOS user requests access to stored information, it must be provided within a maximum period of 10 consecutive days. Users who wish to exercise their rights of access, modification, rectification, or deletion of personal data should communicate it to SOBRADOS through any of the communication channels provided. The exercise of the aforementioned rights will in all cases be completely free.
11. MODIFICATION OF THESE POLICIES
SOBRADOS reserves the right to modify the terms and conditions of these Policies at any time. Any changes will be effective upon their publication on the website, for which the express acceptance of the Users will be requested. The continued use of the service implies the user’s acceptance of the terms of these Policies. Users who do not agree with these Policies should refrain from using the SOBRADOS website.
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